Here at Vertical Solutions we take software support very seriously. Our customers have paid good money for a product that has the capability to deliver that value.
In order for us to continually update and enhance the program its necessary to charge an annual support fee under a support contract.
We have extended hours (8AM to 7PM) during the tax season (Nov. 1 to Apr. 15)
and regular hours (8AM to 5PM) during the rest of the year (Apr. 16 to Oct 31)
For immediate support you can:
Call us at 1-800-396-3279, or
Email us at firstname.lastname@example.org